The purpose of anger is to produce change, and the hidden message behind anger is, “I need to feel more love.” The principal change anger produces is therefore in relation to love: Anger challenges love to expand. Love is the emotional response when our needs are met, and anger is the emotional response when our needs are not met. As a proportional emotion, anger is meted out in the quality and quantity of energy necessary to create the change we need. A raised tone of voice may be sufficient for a minor incident. A more strident response may be necessary when we are being accused or abused.
Dianne lists 16 suggestions for reducing anger in the workplace.
When anger is expressed at the time it is felt, its purpose is to challenge love. When it is suppressed and allowed to accumulate, its presence takes a toll on love. The following contrasts the properties of love to the properties of suppressed anger. Reflect on how each manifests in your own life, and how to replace the effects of suppressed anger with the power and presence of love.