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- The owner/manager is respected, trusted and functions as a member of the team, not a detached authority.
- Authority, power and responsibility are consistent with the organization chart.
- Employees are competent, motivated, well-trained and quality conscious.
- Individuals keep their word and honor their commitments.
- Problematic egos and attitudes are managed effectively or eliminated before they take a toll on productivity or morale.
- The efficiency of each employee or department is enhanced by adequate equipment, office supplies, office space and other necessary resources.
- Paychecks are issued with sincere feelings of thankfulness and appreciation.
- Offices are neat and uncluttered, the atmosphere is orderly and productive even around deadlines, and temperaments and emotions are managed without stress.
- Employees look forward to arriving for work, they laugh and experience joy throughout the day, and they leave for home with a feeling of satisfaction and accomplishment.
- Employees who find employment elsewhere leave on positive, amicable terms.
- Ethics, honesty, integrity and fairness are emphasized and manifested throughout the company.
- The company’s values and the individuals’ values are compatible and mutually reinforcing.
- Meetings are started on time, ended as scheduled, and are productive for each person attending.
- Human and fiscal resources are utilized, managed and invested in a manner that employees respect and trust.
- Balance is maintained in the time and energy employees devote to business and their personal lives, ensuring that each complements the other, and neither is emphasized at the other’s expense.
- A genuine atmosphere of caring is evidenced. The organization cares about its product or service; it cares about its customers or constituency; it cares about its employees, and they about it; and together they contribute to their community, their state, their nation and their planetary home.